PRIVACY POLICY

Last Updated: 12/07/2025

Andolina Holdings LLC, DBA RePitch AI (“Company,” “we,” “us,” “our”) respects your privacy and is committed to protecting the personal information of our clients, website visitors, and the individuals whose data is processed as part of our database reactivation services.

This Privacy Policy explains what information we collect, how we use it, and the rights you may have regarding your data. By accessing our website or using any of our services, you agree to the terms described in this Privacy Policy.

1. Information We Collect

We collect information from two primary sources:

A. Information You Provide Directly (Clients)

When you interact with Andolina Holdings LLC, DBA RePitch AI, you may provide:

Name, email address, phone number, and business information

Billing and payment details

CRM access credentials (if you grant them)

Lead lists, customer lists, and uploaded contact data

Brand assets, messages, or content needed to perform services

Support communications or inquiry details

B. Information Related to Your Leads (Data You Upload or Provide)

As part of our database reactivation services, you may provide:

Lead/customer names

Phone numbers (mobile and/or landline)

Email addresses

Submission timestamps and source data

Opt-in information or consent records

CRM notes or attribution tags

You are responsible for ensuring all such data was lawfully obtained and that your contacts have provided any required consent to receive communications from you.

C. Automatically Collected Information

Through our website or platform tools, we may automatically collect:

IP addresses

Device and browser type

Usage data and activity logs

Cookies, pixels, and tracking analytics

This data helps us improve website functionality, analytics, and user experience.

2. How We Use Information

We use collected information to:

A. Perform and Deliver Services

Reactivate dormant leads via SMS messaging

Build outreach campaigns, automations, and templates

Provide consulting, analytics, reporting, and performance insights

Troubleshoot issues, perform maintenance, or improve service functionality

B. Communications & Support

Respond to inquiries or support requests

Send updates, notices, or informational emails related to your account

C. Compliance & Security

Verify legitimacy of lead lists

Prevent spam, fraud, or abuse

Maintain legal, regulatory, and carrier-level SMS compliance

We do not sell, rent, or trade any client or lead data.

3. Legal Basis for Processing (If Applicable)

For clients or leads residing in regions governed by GDPR or similar laws, we may process personal data under:

Consent

Contractual necessity (performing requested services)

Legitimate interests (security, fraud prevention, analytics)

Legal obligations

4. Lead Data, Consent & SMS Messaging

Andolina Holdings LLC, DBA RePitch AI acts as a data processor when handling your lead lists and contact data. You, the Client, act as the data controller.

By using our Services, you represent and warrant that:

All contacts provided have consented to be contacted by your business.

Lead data originates from legitimate, voluntary submissions.

No purchased, scraped, rented, or third-party lists are provided.

You can furnish opt-in records upon request by carriers or regulators.

Andolina Holdings LLC, DBA RePitch AI may request proof of consent if needed for compliance purposes.

5. Sharing & Disclosure of Information

We may share information with:

Vetted third-party service providers, including SMS delivery platforms, analytics tools, CRMs, and hosting services

Payment processors (for billing)

Legal authorities, if required for compliance, investigations, or enforcement

Internal personnel and subcontractors who assist in service delivery and are bound by confidentiality agreements

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5A. Mobile Information Sharing Statement

Mobile information, including phone numbers, is not sold, rented, or shared with third parties for their own marketing or promotional purposes.

Phone numbers and related mobile data are used solely to perform the Services requested by our Clients, including SMS delivery, compliance verification, and reporting.

Mobile information may only be shared with authorized service providers (such as SMS platforms and carriers) strictly as necessary to deliver messages and maintain compliance with telecommunications regulations.

6. Data Storage, Security & Retention

We use commercially reasonable measures to protect data from unauthorized access, disclosure, alteration, or destruction.

Retention

Client account data is retained as long as your account is active or as required by law.

Lead data may be deleted upon termination or written request, subject to legal or compliance obligations.

No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute protection.

7. Cookies & Tracking Technologies

We may use cookies, pixels, tags, and analytics tools (e.g., Google Analytics) to:

Improve website functionality

Track usage trends

Enhance marketing and user experience

You can modify cookie settings in your browser at any time.

8. Data Processing for SMS Delivery

When performing SMS-based database reactivation:

Lead contact data is uploaded into a secure messaging system

Messages may be sent through third-party carriers or APIs

Delivery statuses, responses, and conversation logs may be stored for reporting and compliance

Automated and manual outreach may be combined depending on the service package

9. Your Rights & Choices

Depending on your location, you may have the right to:

Access the personal information we hold

Request corrections

Request deletion (right to be forgotten)

Object to processing

Request a copy of your data

Withdraw consent (when applicable)

For requests, contact us using the information at the end of this Policy.

For lead data provided by Clients:

Leads must contact the Client directly, as Andolina Holdings LLC, DBA RePitch AI processes that data on your behalf.

10. Children’s Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect information from minors.

11. International Data Transfers

If you access our Services from outside the United States, your data may be processed and stored in the U.S. or other locations where our partners operate. We use reasonable safeguards for cross-border data transfers.

12. Third-Party Links

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

13. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Updates become effective upon posting to our website. Your continued use of our Services signifies acceptance of any changes.

14. Contact Information

If you have questions about this Privacy Policy, data handling, or compliance, please contact us using the information provided on our website.